Your Typical Day to Day Activites

• Leads Plant floor application portfolio management including incident, problem, change processes, health of the portfolio, business continuity.
• Performs / oversee & governs daily Plant floor systems health and initiates appropriate actions as needed.
• Communicates effectively with the business partner and IT teams to support day-to-day operations
• Leads project(s) within an application portfolio to improve overall operations performance (e.g., 8-D, 6-Sigma), special projects, or management initiatives.
• Interaction with IT professionals such as Network Engineers, Security & Control Engineers, Application Development Teams, Application Maintenance Teams, Database Administrators and Architects
• Provides escalation support and troubleshooting for software, and/or operating systems
• Interact with management and peers/subordinates to present technical subjects
• Ability to work with minimal supervision.
• Strong communications skills to communicate directly with offshore teams, regional management, and business partners while engaging external IT SME’s/Vendors to resolve production issues.
• Builds and maintains strong relationship with appropriate customer base (depending on location, this may include the plant operating committee), internal IT partners, and/or internal environment related support organizations and vendors
• Manage purchased services engagement effectively as per SLA.

Your Typical Responisbilities

• Day to Day operations manufacturing plant IT operations 
• Operational Implementation & Launch
• Project Management
• Risk Management
• IT Partner Management
• Good understanding and support of plant floor end user devices (i.e., scanners, MRTs, printers, PCs)
• Scripting for automating day-to-day task.
• Virtualization concepts
• ITIL/ ITSM - Incident, Problem, Change
• Knowledge on Financial Management will be added advantage

• Minimum of 7 years experience in related field.
• Experience of progressive responsibilities within IT
• Hands-on experience in multiple roles across the spectrum of applications and/or technologies
• Experience of working in a global environment
• ITIL Awerness
• Experience of IT Application management and infrastructure support in a complex manufacturing environment with preference to the automotive industry.
• Knowledge of various manufacturing disciplines and methodologies is an advantage (i.e., 8D, Kanban, six sigma)
• Knowledge on cyber security and IT controls is required
• Team player with superior communication skills and proven ability to work under pressure of delivery as well as timelines.
• Good analytical skills, problem solving abilities and willingness to work hard in support of the overall project effort.
• Ability to create documentation to assist in training of later recruited staff and ongoing support of the environment
• Demonstrated the capability of working in high pressure situations with a good degree of autonomy
• Shows the willingness to adapt and take on new roles and responsibilities as needed by the organization
• Ability to work shifts/overtime on short notice/weekends and public holidays.
• Flexibility to support other sites 
• Good communication skills to facilitate and co-ordinate meetings with Senior Management within the Plant related to IT Issues
• Management skills - will manage Manufacturing Purchased Services Employees, Manage SPOC resources and Manage Junior Employees