Seeking a highly organized and customer-focused Email and Call Handling Analyst to join our Accounts Receivable team. The role involves managing, sorting, and responding to all email and call communications related to vendor invoices, payment queries, and other accounts receivable matters. The ideal candidate should possess strong verbal and written communication skills in English, attention to details, and understanding of accounts receivable processes.

Roles & Responsibilities

1)  Perform bank matching in BARS portal (statements vs GL transactions) , Follow up with respective process owners to clear the differences in the bank accounts.

2) Process journal standard and nonstandard journal entries during close

3) Work on daily and month close reporting activities and adhoc requests

4) Good Experience in all related process of Receivables including Receivables system knowledge, Credit limit & Payment term, Billing, Cash Application, Collections, Subledgers & Reconciliations.

5) Worked in roles involving cross-functional teams and achieved corporate objectives & compliance requirements

6) Alteryx knowledge would be an added advantage 

7) Need to build and maintain relationship through phone, email, conference calls with Dealers / cross functional teams 

Requirements:

• Graduate in Accounting (or equivalent)
• 1- 3 years of experience in the Finance area
• Excellent written and verbal communication skills in English (mandatory).
• Intermediate - advance written and verbal communications skills in Portuguese
• Proficiency in Excel Spreadsheets (Advanced level)
• Proven experience in email and call handling, and in accounts payable role.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office and email management tools.